How Can We Help Today?
Owned and operated by Luxedenco, we treat every question with the same care we put into every table and humidor.
Choose Your Preferred Channel
Frequently Asked Questions
How long does shipping take?
Orders typically ship within 1 to 3 business days. Once in transit, most deliveries arrive within 5 to 8 business days. Larger items like pool tables and air hockey tables may include white-glove coordination depending on your location.
How do I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment every step of the way until it arrives at your door.
What is your return policy?
We offer 30-Day Returns on eligible items. If something is not right, contact our team and we will walk you through the process. Please refer to our Return Policy page for full details on eligibility and conditions.
Can I exchange an item for a different model?
Yes, we are happy to help coordinate exchanges within our return window. Reach out to us with your order number and the item you are interested in, and we will handle the rest.
What materials are used in your pool tables and poker tables?
Our tables are crafted with premium hardwoods, tournament-grade felt, and solid construction designed to last for years. Each product page includes detailed specs so you can see exactly what goes into the build.
How should I care for my cigar humidor?
We recommend seasoning your humidor before first use and maintaining a consistent humidity level between 65 and 72 percent. Spanish cedar interiors help regulate moisture naturally, keeping your cigars in ideal condition over time.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
Drop Us a Line
Business Hours
Our Commitment to You
Prompt Responses
Your questions matter, and our team works to get you a thoughtful answer within one business day.
Secure Shopping
Your personal and payment information is protected with industry-standard encryption at every step.
Premium Craftsmanship
Every table and humidor is built with premium materials and designed to deliver lasting enjoyment.
Free Continental Shipping
Free shipping on most orders within the Continental U.S., with careful handling from our warehouse to your game room.
